Bob Sommers is the host of The Recognized Expert Marketing show on Maui. Find out how you can become the Recognized Expert in your field by taking Bob's popular free e-course available at:
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Sometimes the very best conversation you can have with a customer is no conversation at all. Understanding the Repulsion Hypothesis and how to avoid it.
This is a thank you letter from a customer expressing 14 reasons why he appreciates and likes his supplier. If you're a salesperson, you will really enjoy this letter.