Jim ODonnell
Jim O'Donnell of Jaguar Consulting, Inc. in Kingston, NH provides a wide array of marketing and business development services for small business and has developed a series of Business Checklists designed to help small business owners achieve a higher level of growth and profitability. He can be reached at (603) 642-8338, JimODonnell@JaguarConsulting.com, or http://WWW.Checklists4Business.com to review all checklists that are currently available.
Articles by this Author
Turn Your Diners Complaints Into A Challenge
- By Jim ODonnell
- Published 3 September 2008
- Business
- Unrated
Many restaurant owners and managers have not been trained in how to turn a customer complaint into a satisfied customer. However, with common sense, sincere concern and tact, most issues can be resolved quickly. This article discusses a few techniques to improve customer satisfaction.
Improve Retail Sales by Reading the Customer's Body Language
- By Jim ODonnell
- Published 26 August 2008
- Business
- Unrated
Body language is an often overlooked manner of conveying satisfaction or dissatisfaction in a retail setting. Most sales assistants have not been properly trained in these skills. This article discusses the importance of body language in a retail environment.
Contests as a Retail Marketing Strategy
- By Jim ODonnell
- Published 13 August 2008
- Business
- Unrated
Using contests is an excellent retail marketing strategy to draw customers into your store, capture information for marketing campaigns, and to generate an increased awareness of your store within your community.
Dependable Direct Marketing Techniques for Restaurants
- By Jim ODonnell
- Published 7 August 2008
- Business
- Unrated
Direct marketing is one of the best strategies for promoting your restaurant. This article discusses several of the most dependable direct marketing strategies.
Actual Costs of Living in an Assisted Living Facility
- By Jim ODonnell
- Published 25 June 2008
- Elder Care
- Unrated
Choosing an assisted living lifestyle comes with a cost. This article identifies some of the questions that must be asked to help you and your family determine all of the actual costs associated with the services provided by Assisted Living Facilities.
Eliminate the "Oops" Moments In Your Retail Store
- By Jim ODonnell
- Published 16 June 2008
- Small Business
- Unrated
"Opps" moments in your retail store can be embarrassing. Using a self assessment Retail Store checklist can help to reduce the number of "Oops" moments and improve both operations and customer satisfaction.
The Value of Using Checklists to Manage Your Business
- By Jim ODonnell
- Published 12 June 2008
- Organizational
- Unrated
Management Checklists are a key component of a successful business operation. Utilizing checklists throughout a business will aid management or a small business owner with creating higher profits, more efficient and productive operations, satisfied customers, and a better quality of life for you and your employees.
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